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TERMS AND CONDITIONS

SaaS Agreement – PARTSDIRECT24

1 - DEFINITIONS

Platform: The web-based system operated by Reseller at https://partsdirect24.com, providing catalog data services for automotive parts.

Client API Access: A secured, indirect interface allowing Client to retrieve processed catalog information via Reseller’s systems.

End User: Any user or system accessing Client’s services based on the Platform data.

2 - SERVICE DESCRIPTION

Access to catalog data sourced from licensed third-party APIs, processed through Reseller’s backend. Clients access this data only via Reseller’s platform, with no access to original APIs or credentials.

3 - USE RESTRICTIONS

Clients may not reverse engineer, replicate, or repackage data; nor access or expose the source API; nor permit third-party proxies or intermediaries.

4 - LICENSE GRANT

A non-exclusive, non-transferable, limited right is granted to access and use processed catalog data for Client’s internal business purposes.

5 - SERVICE FEES
  • All fees are prepaid and non-refundable.
  • Monthly plans renew automatically unless cancelled 24 hours prior to renewal.
  • Annual plans are billed monthly with a 12-month commitment. The first payment is immediate, and the remaining 11 are charged monthly thereafter. Early cancellation does not waive the payment obligation for the full 12-month term, and no partial refund is granted.
  • If a subscription is cancelled before the end of the period, access remains active until the current paid period ends. Cancellation only prevents future charges from being sent to Stripe.
  • Monthly and annual plans include 5,000 requests per month. Each part search may generate multiple requests.

All payment processing is handled entirely by Stripe, Inc. PARTSDIRECT24 does not collect, process, or store any credit card information directly at any time.

6 - SERVICE AVAILABILITY

Reseller aims for 98.5% uptime. Planned maintenance notices are sent 24 hours in advance. No guarantee of uninterrupted service. Internet connectivity is not Reseller’s responsibility.

7 - INTELLECTUAL PROPERTY

All platform content and infrastructure are owned by Reseller. No rights to raw source data or third-party APIs are granted.

8 - DATA PRIVACY & COMPLIANCE

Client must comply with applicable data protection laws (GDPR, CCPA, LGPD) when handling personal or vehicle data.

9 - TERM & TERMINATION

The Agreement renews monthly or annually based on the selected plan. Termination by Reseller is allowed in case of breach. Clients may cancel with 30 days written notice.

10 - LIMITATION OF LIABILITY

Liability is limited to fees paid in the last 3 months. Client is responsible for verifying data accuracy and fitment. Reseller is not liable for errors in catalog content.

11 - GOVERNING LAW

This Agreement is governed by the laws of Florida, USA. Jurisdiction: Orange County courts.

12 - NOTICES

Legal notices must be sent via email to legal@partsdirect24.com or by certified mail to the Reseller’s registered address.

13 - AUTOMATED ACCESS PROHIBITION

The use of automated systems — including bots, crawlers, scripts, or any programmatic method of interacting with the platform — is strictly prohibited.

Clients must not implement any form of robotic or batch-based querying. Access must be limited to human interaction through the official web interface or authorized API.

Violation of this clause may result in:

  • Immediate suspension of access without prior notice
  • No entitlement to refund of any kind
  • Application of a penalty equivalent to up to 3 (three) times the current monthly subscription value

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